Privacy Policy

Data we collect about you

We collect and store Personal Data you submit when you contact us. We will ask you to input your name and email when contacting us. The type and level of information will depend on what you also disclose in the message on the Contact Us form. We may also collect certain information via the use of cookies on the Website. More information about the cookies used by this Website is provided below.

How we use the data we collect about you

Personal Data provided or collected via this Website may be used or disclosed for the following purposes:

• to provide you with customer service and to address any questions or complaints you may have
• we do not share any customer personal data with any third party agencies
  
• for statistical purposes to improve the Website and its services to you
• to monitor and/or keep records of our e-mail and other communications with you
• to send you information about our products and services (unless you have asked us not to)
• to administer this Website and the safety of our computer systems and networks
• as permitted or required by authorities or otherwise required by a court order, or other legal process, to defend against legal claims, to enforce our Website Terms of Use or other agreements or policies or as otherwise required by applicable laws and/or regulations.

How we share and store your Personal Data

We may share your Personal Data with certain service providers who provide services for us or on our behalf, or who develop, host or maintain the Website. These service providers may be granted access to some or all of the Personal Data you provide or we collect. We may also use service providers to assist us in aggregating and anonymising such information, so that it does not include any information from which any individual can be identified. In circumstances where Trade Carpets (or any company within its group of companies) sells all or part of its business, your Personal Data may be transferred to the purchaser. Your Personal Data may be transferred and stored outside the European Economic Area and be processed by staff who work for us or for one of our suppliers outside the European Economic Area. By submitting your Personal Data, you are agreeing to this transfer, storing or processing.

We want you to feel confident using this Website and otherwise dealing with us and we will take reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy. Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your Personal Data, we cannot guarantee the security of your Personal Data transmitted to our site.

Cookies

Like most websites, the Website uses cookies to capture certain information including about how the Website is used.

When you visit the Website we set Google Analytics cookies to measure the number of visitors, to see how visitors navigate the site and to see which resources they access. This helps us to improve the way the Website works. To prevent Google Analytics cookies being set, you may install the Google Analytics Opt-Out Browser Add-On.

By continuing to use this Website, you consent to the relevant cookies being set on your device.

For general information about cookies and how to disable them, please visit http://www.allaboutcookies.org

General

In the event that we may need to change the way we gather and process your Personal Data we will publish a new version of this Privacy Policy on this Website, so you should check this Privacy Policy regularly. Unless otherwise stated, our current Privacy Policy (from time to time) applies to all the Personal Data we have about you. By continuing to use the Website you accept the version of the Privacy Policy current at the time of your use. We recommend that you check this page for updates from time to time.